Return to Home Page

                                                                 

 

Buying a Phonograph


 

Ordering

Individuals interested in ordering a phonograph from us should simply send an email stating the following information:

         Your name, address and contact phone number

         State the phonograph you are interested in purchasing

         Desired method of payment

Due to a high number of scam attempts, we will NOT respond to brief text messages or cell phone generated one-line purchase requests (e.g. "I want model XXX, please let me know"). The information requested above must be provided via email if you wish to make a purchase.

We ask for your patience when requesting information about a machine purchase. Due to our recent move to South Carolina, we are experiencing a considerable backlog while getting our inventory listed online.  We will process all requests in the order received. It may take up to one week for us to get back to you with a response.

Send to:  inquiries@victor-victrola.com

We currently accept cash, personal or bank checks, money orders or PAYPAL for orders coming from the USA and Canada. Please see details below for information on international orders. You may use a credit card through your PAYPAL account, but we do not accept direct credit card payments. This is due to extensive fraud attempts in the recent past.

One we have received your email, we will get back to you with additional information, including our contact phone number.   We will then request that the buyer call our office directly to confirm your interest before we will enter into any discussion of details or finalize a sale. We will not quote prices or discuss details with potential buyers based only on email or text message requests, nor will we contact any third-party payers. (The harsh reality of the internet: Approximately 70% of the email-based purchase requests we receive are from non-serious or fraudulent sources). We simply can't spend time following-up on each one. Asking a potential customer to initiate a brief and friendly no-pressure call seems to sift-out the sincere buyers from those who are not serious, or have an alternative agenda). We regret having to implement such a policy, but it is essential in keeping our overhead costs as low as possible.

Please note that we do not have a "showroom" or storefront facility. There is simply not an adequate market for antique phonographs to make it financially viable to maintain a public retail outlet. Our machines are stored in secure, climate-controlled facilities outside of Greenville SC, and we are more than happy to invite serious buyers to personally inspect specific phonographs that may be of interest (by appointment only). However, please be advised that it is not possible to pull our entire inventory out of storage for casual inspection or browsing, as they are wrapped and stacked "warehouse style". Our repair/restoration shop is no longer co-located with our storage facility.

Before it is shipped, every phonograph we sell is removed from stock, fully torn-down, re-tested, cleaned and lubricated and the speed set by electronic strobe to assure that it arrives to you in the best condition possible; consequently there will typically be a 10 day waiting period to ship a phonograph after your order is placed. It will be worth the brief wait. All phonographs are delivered with the recommended polish and 200 new steel needles (100 "loud" tone and 100 "soft" tone). We are also happy to provide (upon request) a few records that are correct for the era of your Victor Victrola.

Click here for Shipping Information

Note to International Buyers. We will gladly sell internationally to any qualified buyer; however due to the advent of increasing fraud attempts, our policy is as follows:

 

Close this window to return to website content.